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A very friendly guy who clearly knows what he is talking about
We have a chrome book which developed a fault a day after the warranty expired. We went to 2 computer repair shops in Colchester. The first one we tried just said chrome books were cheap and nasty and was not interested in trying to fix it. The second one kept it for a couple of days and attempted the same procedure we had already tried ourselves (obviously without success) but were unable to help further. We then found IT-Solve on the net. Gunay, a very friendly guy who clearly knows what he is talking about, collected the laptop, diagnosed the problem, ordered the necessary part, fixed it and returned it to us all within 2 days. So, assuming the repair holds up (and we have no reason to think otherwise), we would definitely recommend him!
Amazing service. Delivered a Mac with a broken screen, got told it was maybe done in a week, but I got the Mac back the day after I delivered it
Absolutely amazing service!
Absolutely amazing service! Someone infected my hard drive all my data and files were gone but Gunay restored it in monumental speed. Thanks mate all the best
Very impressed with the impartial advice and the speedy service we received
We were introduced by friends and where very impressed with the impartial advice and the speedy service we received. Will certainly contact Gunay again if we have issues with our laptop or PC in the future.
I definitely recommend
Polite and very fast customer service. I definitely recommend
Hands down the best service i have ever had!
Hands down the best service i have ever had! A really cool and down to earth guy also.
Excellent, professional service.
Excellent, professional service. Friendly guy who's happy to talk you through things and is clearly very knowledgeable. Sorted out my laptop in no time. Would 100% recommend.
Best computer service i experienced in UK so far!
Best computer service i experienced in UK so far! Keep up the good work mate u are the best!
Very efficient and prompt service.
Very efficient and prompt service. Communication all very clear and helpful. Solved all the issues I was concerned about.
Would use again.
Very good service and kept me informed during the repair. Would use again.
Very good service and MacBook air with complicated issue repaired within 24 hours. Highly recommended
Really friendly, professional - and knows his stuff.
Really friendly, professional - and knows his stuff. Called Gunay after my Macbook died, he was with me within an hour (at 10pm) for a very reasonable £25. Kept me informed of repair progress and had Macbook back with me within four days. Definitely recommend.
Highly recommend their service!
My computer need to be repaired. Gunay provide a fantastic and high-quality service. He explain things for me patiently and fix my laptop within a short time. He return it to my place as soon as possible even though it is out of their working hours, which makes me most surprised. I was very satisfied with this store, highly recommend their service!
I can whole heartily recommend Gunay and IT-Solve
IT-Solve has come to my rescue again and brilliantly got my work pc back from the dead within less than a day. All important information was saved and the pc is now running better than ever!
I can whole heartily recommend Gunay and IT-Solve to help with any IT issues without any drama or fuss...highly professional and highly skilled IT support to any individual or company.
So happy I have someone who i can rely on for future computer problems.
GUNAY is an exceptional and reliant computer technician, repaired and gave maintenance to both our laptops and change battery. He picked up and brought back, very convenient and flexible.
So happy I have someone who i can rely on for future computer problems.
Unbelievable service, highly recommended
Gunay came out within 30 minutes of me submitting a form via his site and had my MacBook returned to me, fixed, within 24 hours. Unbelievable service, highly recommended
Sorted our problem out pretty quick
Guunay came to our work today to fix computer and was very friendly and helpful also sorted our problem out pretty quick highly recommended
Excellent and friendly service
Excellent and friendly service given in solving my problem with laptop,would recommend company and will be using him in the future
Very nice and knowledgeable guy
Very nice and knowledgeable guy, and very quick and efficient for laptop repairs.
It was amazing work from Gunay
It was amazing work from Gunay who repaired my macbook pro after having a blueberry smoothie spilled on it.
I rang Gunay when it happened and he told me what to do over the phone to minimise the damage. He came round the next day and took the whole thing apart and cleaned all the insides. When he switched it on it worked perfectly, I am so grateful to IT solve.
Do not hesitate to contact him as he will do his very best to repair / fix your IT problems with a professional friendly service.
Thank you so much Gunay!
A really helpful and quick service
A really helpful and quick service. Responded to my call on a bank holiday and fixed within 8 hours. Explained the issues with the virus and how to avoid further problems. I think he saved my Masters.
Thank you so much for your excellent service
Thank you so much for your excellent service Mr G. I am a very happy customer! Now my Mac is working far better, no more viruses. I will recommend you to my friends and workmates ;)
High quality service!
High quality service! Gunay came out promptly at short notice and resolved the issue I was having with my Macbook at a swipe. It was running very slow and heating underneath. I was pleased how quickly he sort it out and returned it back to me. Extremely friendly and knowledgeable person. Wouldn't hesitate to recommend to everyone, it's extremely difficult nowadays to find someone who understands computers so well and would not drag you into salesman talk. Great service, great response time, great attitude! Love it!
Absolutely amazing service
Absolutely amazing service. Gunay is so friendly and helpful and explains what he is doing every step of the way. I rang him at 10PM and within 12 hours my computer was returned all fixed up and runs better than it has done in a really long time. I'd recommend this service to anyone and everyone. Thanks again G!
Quality service all the way,
Quality service all the way, nothing was too much trouble, came out twice on a Saturday to sort the problem. My dell laptop was beyond repair in the end, option 3 was taken which involved saving my data, all transferred to an external hard drive which Gyunay obtained from a local pc store. Sad to lose the dell but happy with IT SOLVE, recommended.
An excellent service.
An excellent service. The issues were sorted out quickly and efficiently and I was extremely pleased with the final result. I would recommend to anybody.
Very quick, efficient and excellent value for money service
Really friendly and efficient
Really friendly, efficient and clearly know everything there is to know about computer technology. No bull, just a brilliant, fast service with results to match.
Extremely helpful, nice guy
Extremely helpful, nice guy, recommend A*
FAST, EFFICIENT and INFORMATIVE SERVICE
I would high recommend IT-Solve to anyone who is having problems with their IT.
Highly recommended, solved our computer issues quickly
Highly recommended, solved our computer issues quickly, very pleasant and professional.
They were knowledgeable and efficient
IT-Solve came out promptly to upgrade my iMac hard drive and service the machine. They were knowledgeable and efficient
I am grateful, thank you IT-Solve.
My 27” 2009 Imac was running too slowly, fans whirring it up, incredible noise and heat problems.
I found IT-Solve through the internet and really solved all my problem.
Gunay very friendly an experienced engineer!
He knows exactly what to do and price was reasonable. Now my 7 years old Imac running in tip top condition.
I am grateful, thank you IT-Solve.
Definitely, I would recommend them.
R.Ertug / Peterborough
Very good experience, would highly recommend!
Very good experience, would highly recommend! Only complaint was that it was a little expensive for a Uni student, otherwise life saving! Cheers
It was a pleasant experience.
The IT consultant was very professional and knew his job very well. To be very precise they are very dedicated and hardworking geeks who can solve any IT related problem within a short period of time. I'm totally impressed with their service and highly recommend them.
Quick and spot on service
Had my Windows updated by itself to Windows 10, leading to dreadful slowdown of the whole system. Thankfully found these guys from it-solve! Gunay did amazing job and restored my whole system to the way how it was, all of my email and precious documents were backed up and restored.
Can't recommend them enough. Brilliant service!
Brilliant service from a true professional
Brilliant service from a true professional. Turned up early, worked solidly and diligently and advised me on the best options and the most money-saving , economical options. On top of that he did a fantastic job and delivered unbeatable value and service. I would not hesitate to recommend him for any form of I.T services. He really knows his stuff. A True Expert.
Excellent communication, very professional and friendly service, extremely quick to work on the issue after diagnosing the issue equally as quickly. Got the job done as quickly as possible.
Highly recommend Gunay and IT-SOLVE.
I found the technician very easy to get on with
I found the technician very easy to get on with and he fulfilled all tasks without fuss excellent
Thank you Gunay
I am very happy with the outcome of my visit
I am very happy with the outcome of my visit. Explanations were clear and helpful. I have no hesitation but to make this company my first port of call for any further problems or service.
Highly effective and professional
Following a crashed installation of Windows 10, I was left with a black screen on power up and no way of accessing my laptop. I called IT-solve, and Gunay explained what he could do, gave me a rough quote over the phone on a Saturday morning and then collected it later. He did a hardware check and offered advice on maintenance (who knows you can maintain a laptop?!). I did have some of this work done, but he was professional offering advice, without pressure. He successfully recovered all my data, settings and Outlook files, cleared the hard drive and reinstalled Windows 7, and Microsoft programmes, then brought it back on the Sunday morning, and made sure it was connected to the router and printer, and e-mail was functioning. He also helped re-install the security software, which I had forgotten to mention. Even for someone moderately competent with computers I felt it was worth the money to get these set-ups done quickly and professionally. My problem was solved within 24 hours, and I would definitely recommend IT-solve.
Mac & HPlaptop repair
Gunay was really knowledgeable and helpful. After my imac dying and then the laptop I was using for sharescreen for work stopped working, i thought I'd better call someone. Hard drives on both replaced, serviced and new software installed. Quick turnaround he picked them up yesterday and back now today. Will be recommending to my friends.
Great Service and Result!
After lots of problems with my new laptop, I needed to have it cleared of all my data so that it could be returned to the supplier. I am based near Colchester and decided to contact IT-Solve, having read lots of positive reviews from others. Although he was working on a project in London, Gunay agreed to come to us at the end of a long day. While I was ready to give up on my laptop, he was resolved to finding out what had caused the problems and he is clearly someone with a high level and range of skills. After his time with us, he took my laptop home and worked late into the evening. He identified a corruption in the operating system, cleared and reloaded my data and returned a fully functioning laptop to me the next evening. I really appreciate the high level of service I received, the courtesy and expertise he demonstrated, and will certainly be recommending IT-Solve to friends and colleagues.
Repair on my Macbook Pro Retina after spilled wine
I would recommend IT-Solve for attentive, fast and reassuring response. Gunay repaired my laptop, keeping me informed all through the process so that I understood all of the issues and provided me with excellent advice to keep my laptop running smoothly once it was returned to me.
After a disastrous upgrade to Windows 10 which left me unable to connect to Wifi, my laptop was reset with all my files intact. The service was quick and efficient and I'm pleased with the result. I wouldn't hesitate to recommend or use again.
Amazing service, done at my work
My imac was showing spinning wheel and all of my work projects and data was gone.
We called IT-Solve and the engineer arrived in no time. He load into the system with his drive and able to salvage all of my data.
He had to replace the hard drive inside of the imac, and transfer the data back.
I can't believe everything was like it use to be. All of my documents, pictures, everything. Even my emails, web site passwords and applications, everything was transferred back.
He test everything, wanted to be sure even printers are printing, before leave.
It was done in our office in couple of hours, while he was explaining us how to prevent issues like this in future.
Great, truly business oriented, professional service. I would highly recommend it to anyone.
The service i received was very quick and efficient. All my computers issues were resolved. Gunay was very easy to deal with.
I would highly recommend.
Repair at my home.
I had issues with my imac. When I called them, the engineer arrived quickly.
Very polite and with smile on his face. He sorted out my imac problem.
Now it works faster than before. The engineer kept all of my applications and pictures. And it was done at my home within 2 hours.
He did tests on my internet and printers as well, just to be sure that everything runs smoothly.
They are amazing! I will use them again if I have problems with my other macs.
I went to them without any booking and in the same day - in an hour - they solved my laptop problem. They were very polite and the services was very fast as well. I am totally satisfied!
Quick same day service!
I have a macbook and my hard drive collapsed. I had backed up my computer, so my software was safe I was in the middle of a seriously intense period at work.
Somebody offered me the phone number of this company. I phoned them up and told them of my plight.
They told me to come over straight away. They worked on my computer for hours, replacing the hard drive. They cleaned the interior of the computer of dust and grime.
They stayed until about 9pm, gave me coffee, internet access and a lift to Waterloo station.
I was massively impressed with their work and the way they treated me. I thoroughly recommend them. I was hugely relieved that it was sorted so quick!
I had a broken screen and the mouse was not working on my netbook. The technician, Gunay, replaced the screen and a broken wire connection quickly within 2 days (both ordered from Toshiba warehouse). When he returned the netbook to me he showed me how i could speed up the netbook, by removing certain programs at no extra cost. well recommended.
HP Pavilion with Graphic problem
I had multiple problems with my laptop. I left it with IT Solve and I was surprised when in 24 hours I got my laptop back with all problems solved and for a great price. Guys are reliable and they know what they doing and it seemed they care about to get job done. Before repairs, my machine was properly checked and diagnosed. I definitely recommend this service. 5 stars!!!
Simply the best!
Gunay is the best person I've ever had to solve my computer problems. He came within a couple of hours of me contacting him. The service was exemplary in every way. Cannot recommend him highly enough. I will most certainly use him again.
We had a problem with our internet connection at our workplace. It was slow and unstable. Appointment with BT was impossible within 3 weeks. Then we called two different companies. Both of them spent all day trying to replace and set up new modem with no success. When we called IT-SOLVE, the engineer arrived in 45min and set up everything. He spoke with BT and our network was online in an hour. Great service, I would recommend them.
These guys are the best!
These guys are the best! Such a quick repair for such a reasonable price. Really nice team and very helpful, showed me exactly what was wrong with my computer and told me how they were going to fix it unlike other places that just quote a ridiculous price. I will definitely be using these guys for any future problems. Highly recommended!!
One more satisfied customer
I have small company which deals with Van rental and been using IT-Solve.net services for a few years now. They always fix my office computers quickly and efficiently even if we screw them up somehow. The technicians are just amazing. They do all of the repairs avoiding interruptions in our work. When they explain to you, they keep it simple, understandable and polite. True professionals, even if it is small IT support company. Last summer we had entire printing system down, caused by blackout. They brought it back in 20 minutes. Pricing is fair even for my quite old machines. I am always happy when my computers works quickly, especially when my customers are waiting! You will be definitely satisfied with their service, especially if you are small/medium company like me with 7-8 computers and need immediate response when something goes bad.
Scott Homan Manager of HireMYvan
Quick and professional service at my home
IT-Solve.net have the most trustworthy, efficient, and skillful computer experts. Their technician came into my house and repaired iMac as we spoked on the phone. It wasn\'t loading at all. I was so scared about my data gone lost. My iMac suddenly gave me error and restarted itself, after that it wasn\'t loading into my account. Was just having circle in the middle of the screen, I gave them a call and the technician was at my door in 45 minutes. He spot the problem immediately. Loaded the system with his black magic box and showed me all of my pictures and documents on my machine. Keeping me calm all the time very professionally even when I was panicking, showed me that my data is intact but I need this hard drive replaced ASAP if I store valuable data on it. He explained me with simple words that my machine was overheating in the past years and because of the constant heat inside my hard drive start getting faulty. Actually I have my machine from 4 years constantly working, and I never had it serviced I assumed being slow is normal for it. When he showed me how much dust is accumulated inside, I was shocked. He had to take it away and brought it back when it is ready. The next day morning my imac was back, nice and clean, fitted with new hard drive and new installation. The Technician attached all of the cables and spend more than hour with me, just to be sure that I\'m okay with the new hard drive and setup. All of my pictures and data was on the same places. I just start working as usual, like nothing happened previous evening. What I can say, amazing service!
Thank you very much guys.
I have 2 laptops at my house, working extremely slow. The technician did a excellent job fixing them in matter of 2-3hours, meanwhile we had a pleasant chat. He explained me how I can prevent such a viruses in my system . Thank you very much IT-Solve, keep it up.
Great service on my iMac
Had a very pleasant experience with them, their technician came into my house and repaired iMac as we spoke on the phone. It wasn\'t loading at all. I was so scared about my data gone lost. My iMac suddenly gave me error and restarted itself, after that it wasn\'t loading into my account. Was just having circle in the middle of the screen.
I gave them a call and the technician was at my door in 45 minutes.
He spot the problem immediately.
He loaded the system with his box and showed me all of my pictures and documents on my machine. Keeping me calm all the time very professionally even when I was panicking, showed me that my data is intact but I need this hard drive replaced ASAP if I store valuable data on it.
He explained me with simple words that my machine was overheating in the past years and because of the constant heat inside my hard drive start getting faulty.
Actually I have my machine from 4 years constantly working, and I never had it serviced I assumed being slow is normal for it.
When he showed me how much dust is accumulated inside, I was shocked. He had to take it away and brought it back when it is ready.
The next day morning my imac was back, nice and clean, fitted with new hard drive and new installation. The Technician attached all of the cables and spend more than hour with me, just to be sure that I\'m okay with the new hard drive and setup.
All of my pictures and data was on the same places. I just start working as usual, like nothing happened previous evening.
What I can say, amazing service! Thank you very much guys.
I'm from Keigley and have asked with IT-Solve to fix my computer remotely.
They did a great job and I will definetly tell to my friends abоut them.